Shipping & Return Policy

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The Ranch Guarantee (Shipping)

• Processing: We work hard to get your order out the gate fast. Most orders leave the Ranch within 2-3 business days.

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• Tracking: You’ll get a tracking number as soon as your tea is on the move so you can watch it every step of the way.

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• The Route: We currently ship via USPS/UPS/FedEx. Once it leaves our hands, we aren’t responsible for carrier delays or porch pirates, but we’ll do our best to help you track it down.

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All Sales Final (Returns)

• Safety First: Because our tea kits are consumable food products, we cannot accept returns once they’ve left the Ranch. We want to ensure every sip is fresh and safe for our customers.

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• Damaged Goods: If your order arrived lookin' like it went ten rounds with a bull, don’t sweat it. Send a photo of the damage to ranchsippinshop@gmail.com within 48 hours of delivery, and we’ll make it right.

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• Cancellations: If you need to change your mind, reach out immediately. Once an order is labeled and loaded, it’s officially on its way.